Experiences

We had a great experience with Expat Residence Company when we listed our house for rent. Michel is very experienced, responds quickly to questions, knows his trade well and is to the point. They have our recommendation.

Very happy with Michel. Lots of expertise, realistic rental price. Do not offer a high rental price to lure the customer in and then lower the price. Thank you Michel!

Real estate agent The Hague | Expat Residence provided an excellent experience during my move to The Hague. From the start, Michel demonstrated exceptional professionalism and expertise, allowing for a remote visit that suited my preferences. His fast communication and personal assistance throughout the entire process made me feel valued and supported as an expat. I can Real Estate Agent The Hague | highly recommend Expat Residence for anyone looking for a seamless and stress-free move in The Hague. His dedication to clients' needs sets them apart and ensures a smooth transition and a welcoming start to your new journey.

Michel van der Steen is the best real estate agent I have ever met! He helped me find a very nice apartment in The Hague even though it was very difficult to do it because of my very complicated situation. He also helped me to resolve the payment issue. Michel literally saved my work project in the Netherlands because he did everything very quickly! I finally moved and I am very grateful! Strongly recommended!

Very good service! Michel thinks along with you and is always willing to answer questions. My apartment was rented out in no time. The entire process from first contact to rental runs smoothly and professionally.

Pleasant cooperation, good service and remarkably quick response to questions or other issues. Questions/problems afterwards are handled just as quickly and adequately.

Transparent, respectful, solution-oriented

Your enthusiastic response to my rental property and your pleasant and businesslike appearance made me decide to choose Expat Residence. Moreover, you offer me pleasant tenants.

Expat Residence, Mr Van der Steen, is pleasantly businesslike and personable. The estimate of smooth rental, i.e. short vacancy and the possible rental price has proven to be correct. The new tenant fits my proposed profile perfectly.

The other optional services, including the management of the rental property, are offered at an excellent price

I recently rented out my house in The Hague through Michel. Thanks to his professional attitude and eye for detail, this went quickly and pleasantly! It is also very nice that he always responds to messages at short notice and communicates openly so that you know what is going on.

when there are viewings and how they went. I can definitely recommend Expat Residence

We received good tips in advance to prepare the house for rental and, thanks to the expert guidance, the house was rented quickly and very professionally. Highly recommended for anyone who wants to outsource all rental worries to a reliable party!

Expat Residence is a professional company that works proactively and creatively.

Michel van der Steen is pleasant to work with, efficient and reliable. I can recommend this broker to everyone.

For the fourth time we rented a house through Michel. Once again everything was really well organised.

It was a pleasure to work with Michel again. He is involved, enthusiastic and has a keen eye on the market.

We look forward to working with him again in the future.

This house broke the record: it was rented within a week!

Thank you very much Michel. Hope to see you in the near future.

“I am very satisfied with the collaboration with Michel from Expat Residence. Not only as a landlord, but with the entire collaboration, it went smoothly and smoothly, my apartment was rented within a week. ”

“I enjoyed working with Expat Residence. I experienced their approach as extremely professional and careful. Agreements are fulfilled correctly and on time and careful consideration is given to the right match between the needs of the landlord and tenant. In a hectic period of moving and all the concerns that come with it, Expat Residence provided a feeling of peace and confidence. ”

“I am writing to express my gratitude and thank you for helping my family to find an apartment. I appreciate your prompt responses to my queries and your professionalism in finding the best suitable option. You managed to negotiate initially an impossible deal, when landlord did not want to rent her flat to a family with kids. The process went very smooth and we are happy that we were able to find such a comfortable and clean apartment near our children's school. Good luck to you and I will definitely recommend you to my friends and my colleagues who are looking for a rental apartment in the Hague.” 

“The search for tenants for our apartment on Stuyvesantstraat was very pleasant through Expat Residence. There was good communication, the process was fast and efficient.”

“After visiting a few real estate agents, I had the most confidence in Michel to rent out my apartment. In the meantime I asked him a second time. What I like about working with Michel is that he communicates clearly, he responds quickly and he arranges everything that needs to be done. I was able to rent out my apartment immediately both times, without any vacancy, which is also nice. He can assess people well, which means I have tenants who are really happy with my apartment. He is professional, has a good network, gets the job done and is also a nice person to be around. That's why I would ask Michel again next time.”

“We had a wonderful experience working with Michel. He was very friendly and knowledgeable. He was quick to respond to all correspondence, and provided us with many options. I would definitely recommend him and his team to any expat looking for housing in The Hague.” 

“Extremely correct and smooth handling. Good people skills. Excellent tenants through Expat Residence.”

“Expat Residence has 'it'! An extremely accessible and easily accessible organization in the field of adequate and accurate services in this sector. Expat Residence relieves and cares. Highly recommended!”

“Many thanks Michel. Our house was rented within 1 month. We could reach you at any time if we had a question. 

You are a professional with a lot of enthousiasm and drive and it is obvious that you like your job.” 

“Top experience with Expat Residence. Two apartments rented one after the other. I was unsure about how it works. And the risks. But as a (competing) broker said, whom I had also asked to carry out this assignment: "It's a shame that we don't get the assignment, but you are in good hands with Michel van der Steen." And that is exactly how it felt and turned out: clarity, no surprises, quick responses, great empathy for the landlord, but also for the tenant. I can highly recommend this real estate agent!"

“I was recently able to rent out my home in The Hague, now for the second time, through Michel van der Steen of Expat Residence. He is an excellent real estate agent who knows his trade well, has a realistic view, gives good advice and leaves plenty of room for the landlord's input and ideas. Michel honors agreements, is easily approachable and keeps you as a customer well informed via messages and WhatsApp about developments during the rental process. In my case of particular importance given the fact that I do not live in the Netherlands. Michel is a real estate agent you can trust.”

“I recently rented out my spacious house in the Archipelbuurt in The Hague through Expat Residence. The guidance was professional and correct, and I appreciated the input from the real estate agent involved. This way we were able to ask for a realistic rental amount that turned out to be in line with the market. In particular, I appreciated that Expat Residence also provides unsolicited advice and suggestions that increase the chance of successful rental.”

“From the first contact with Michel van der Steen, I got an excellent impression of the way he and his office work. It remained that way throughout the entire process! Michel comes across as very reliable and honest. He kept us very well informed about potential tenants and immediately told us what the status was when potential tenants had come to view the floor. We had a very pleasant experience. In addition, he gave us excellent advice about small changes that made it more attractive to rent out our floor. After a number of failed attempts, Michel finally found the tenants we were looking for. Also the financial settlement regarding rental agreement, deposit etc. was in excellent hands with Michel. We didn't have to worry about it. In short: we can recommend anyone if you are looking for tenants and/or buyers to work with Michel and Expat Residence."

“House rented within a few weeks because of the professionalism of Michel van der Steen. Appears sympathetic and correct to both the landlord and undoubtedly also to the prospective tenant. Very satisfied."

“Thank you for your help to find us the suitable house, you were of great help to us especially in the contracting and check-in stage. The whole process was smooth and with no problems.” 

“We are very satisfied with the collaboration with Michel van der Steen from Expat Residence when renting out our house. The professional approach was reflected in excellent advice, direct actions to implement and quick feedback. In addition to business, he has a friendly and personal approach which has been pleasant for all parties. Definitely recommended."

“If you want to rent out your house quickly and professionally, Expat Residence is your best partner. We did business with Michel. Contacts with him went great. We were informed about everything and all agreements were kept. Questions were answered immediately and the rental of our house was arranged in a very short time. We will of course be happy to do business with Expat Residence again on the next occasion. Michel, thank you very much for everything. We look back with pleasure on our contacts with your office.”

“The apartment is wonderful :-) I really like to live in it and look forward for my family to join. I can assure you, that when I have colleagues who need to rent an apartment I will recommend you and your services as very fast, accurate and with full attention for details. I really appreciate your efforts and services.” 

“I rented my apartment through Expat Residence and experienced the communication with Michel van der Steen as very good. Michel was always very accessible and he answered my emails and questions immediately.

The costs he charges are cheaper than other rental companies, we do not owe any costs if the assignment is canceled. The formal settlement of the contracts was done very skillfully by the Expat Residence office. I received the amount paid by the tenant the next day. I am very satisfied with Michel's working method and I can strongly recommend this company/him."

“I had a very pleasant experience doing business with Expat Residence, and in particular with Michel van der Steen. Michel was always very accessible and immediately implemented the agreements made. Not only was he clear about the things he was going to do for you, but he did not shy away from clearly indicating that some of my wishes were unwise. That also helped me a lot. The formal settlement of the contracts was done very skillfully by the Expat Residence office. Good company with good people!”

“I would recommend these agents to friends and family. Very pleasant and expert guidance from the start. As far as I can judge, good contacts also with various foreign authorities. In short, I recommend this broker to everyone. Local market knowledge, expertise and service and guidance are of high quality.”

“Service was most usefull and very accomodating. The owner has a beautifull home and my wife and I have settled in nicely, she's extremely gratefull to the both of us doing a lot of effort on such short notice!"

“We recently rented out our property through Expat Residence and we received excellent and professional help from Michel during this process. From the very first meeting we had a click and a good feeling about Michel and fortunately that did not change during the entire process. The collaboration went very smoothly and Michel acts quickly. I like that! He really relieved us of our worries by taking a lot of work off our hands, but providing us with information on time. In short, very personal and involved. Moreover, our building was rented out within a short time; also not unimportant. Michel, thank you for the great cooperation and your professionalism.”

“Renting out our family home was a little daunting however Michel from Expat Residence guided us through the process listening to our concerns and suggestions.

Although we placed our home for rent outside of the core rental season for family sized housing, Michel quickly found suitable candidates who agreed to rent our house within just a few weeks of it having been advertised. Michel also assisted us with organising the promotion photo shoot, the pre-check-in cleaning and other tasks associated with getting the house tenant ready. We would certainly recommend Michel and Expat Residence.” 

“Michel, Thank you very much for your support. We'll keep in touch. You are at the top of our list for our next rental."

“Michel was very accommodating to our requests and time schedule. He found houses that suited our family's needs in neighborhoods that made sense for our commutes. Thanks again! Jen”

“My experiences with your office, in one word: Great! Adequate responses, civilized, friendly, empathetic, expert advice and guidance with the intended result. Pleasant interim reporting and neat finishing. What more can I say, highly recommended!”

“Moving to another country to live is never easy. Particularly in a popular Expat market like the Netherlands. We are very lucky to have been referred to Michel who had a comprehensive understanding of not only the dutch property market, but also the common difficulties that expats suffer when they are relocating. To begin with we were a bit concerned putting all of our expectations with a company that we did not know, but it really paid off. Michel supported us with the full process. He established exactly what we needed and then worked tirelessly to find our dream home and deal with the negotiation phase. We had one apartment in particular that we loved and Michel made sure that we got it. Once we secured our apartment he helped us in organising all utilities and even managed the property inspection. A really great reliable service which I would happily recommend to anyone looking for a new home in The Netherlands."

“I am very satisfied with the care provided by their broker agency and I can recommend their future agency only. The conclusion was straightforward and very cooperative. Michel van der Steen was very professional and very polite and he had always time for the questions we had. I am grateful for the kind support and wish you continued success.”

“The service you will get from this company when you are looking for a new house in the Den Haag area is great and can not been done better. They take care of everything, not only the negotiation but also the help with connecting to all the utilities at the best providers. Michel, thank you so much.” 

“Michel, Thank you for your excellent service, friendly approach and professional handling of the rental of our home."

“Dear Mr Van der Steen, I found your office to be very professional and skilled. Good communication between all parties and good check-in, fully taken care of with photos.

I experienced the collaboration as very pleasant and will certainly contact you again, if necessary, when we are looking for new tenants.”

“I am very satisfied, the contact was friendly and above all clear. Matters were arranged well, professionally and quickly. My house was rented within 3 weeks. Thank you Michel.”

“Very satisfied with the thorough approach and service. Good contact with both tenant and landlord and quick handling of all matters. Michel helped us a lot."

“In October, due to circumstances, we had to quickly rent an apartment in The Hague. An acquaintance advised us to contact Michel van der Steen from Expat Residence, because he had good experiences with him.

We called on a Friday around lunchtime with the request to make an appointment as soon as possible. Later that afternoon he made time for us for an introductory meeting. He noted down all our wishes and immediately started working on them. On Monday we were sent a list of potentially suitable properties and on Tuesday we spent the entire day with him looking at properties. The planning was excellent. On Wednesday we looked at 2 objects again and made our choice. On Thursday we got the key and everything was arranged down to the last detail! Michel's guidance is absolutely excellent and he takes all the searching work off your hands. He is very punctual and even after we had received the key, he inquired several times whether everything was to our liking. We could never have achieved this ourselves in such a short time and can heartily recommend him to anyone who wants to buy or rent an object. Michel, the service you provide exceeds all expectations! Thank you very much."

“We very much appreciated your quick and fast support to find a suitable house for our family. The service you provided was perfect and fast. After few months of struggle and disappointment we met Michel van der Steen and within few days he found a house, he helped all the arrangements with the landlord and all were settled excellently. Many thanks” 

“Hi Michel, You did a good and quick job with the rental of my home. Thanks for the great cooperation. I will be going shopping again in the near future and will get back to you as soon as possible.

Regards, GJ"

“After trying searching for a house in Den Haag area by myself and only getting frustrated by the experience, Michel van der Steen from the Expat Residence agency was a godsend gift. Michel was knowledgeable, patient, accommodating, prompt and trustworthy. He found a place for us very quickly and helped to organize meeting with the other agents and the landlors. When the rental agreement was signed he even assisted with selecting utilities company and helping get connected. Will highly recommend Michel and this agency for any expat who is new to the country, doesn’t speak the language and understand the peculiarities of the Dutch real estate. Will definitely use Michel’s series again. Thanks”

“I am very satisfied with the service of Expat Residence. They are friendly, flexible and professional, they are also very transparent in what kind of service they provide and at what price. Thanks to their help, I was able to completely renovate my home according to the wishes of the market and find an ideal tenant. The handling of everything surrounding the rental contract also went very smoothly, Michel has thought of everything! I would like to thank this Expat Residence for the service provided, their performance really deserves a 10!”

“Why I chose Expat Residence for renting out my house? I wanted to find an agency with motivated, client oriented professionals who can provide high quality operative service. Michel, thank you for that!"

“We would like to thank the real estate agency "Expat Residence" in the person of Michel van der Steen for the enthusiastic, fast and accurate way in which our house was rented. We will be happy to use his knowledge again on the next occasion.”